My cart is dirty and smells. Can I get a replacement?
Keeping the cart clean is the responsibility of the homeowner. If you bag and seal all your trash, maintenance is minor. An occasional washing with water and a little ammonia or disinfectant cleaner will help keep your cart odor-free.
What kinds of garbage can I put in the automated garbage cart?
All household garbage items must be placed in the cart. It is also recommended that garbage items be bagged and sealed, then deposited in your cart. This practice will keep your cart cleaner and minimize odors. Do not load your cart with hot ashes or coals, recyclable items, household hazardous waste or medical waste, paint, or bulk items.
What if the container gets full before collection day?
National surveys indicate the 95-gallon container is adequate for the average home of four (4) people. Each container will the hold the equivalent of three (3) normal trash cans. It is important that you place all household garbage inside the container so that the operator can utilize the mechanical arm to lift the container and empty it. If you have an unusual amount of garbage that will not fit in the container, please notify the Solid Waste division of your special needs.
How should I cut my yard debris for no charge collection?
Prepare your brush and yard debris to these specifications to have your material collected at no charge:
Branches and twigs should be no greater than 4" in diameter
Trimmed to lengths of 48" or less
Tied in bundles that weigh less than 50 pounds
Placed in 32-gallon cans that weigh less than 50 pounds
Leaves and grass clippings should be placed in bags or cans that weigh less than 50 pounds
If you have large items such a logs and limbs or volumes greater than 2 cubic yards, a special pickup will be required which can be provided by the City Solid Waste Division or a private company.
A tree trimming company worked on my yard. Who is responsible for the yard debris?
By ordinance, all debris generated within the City by a contractor (tree surgeon, landscaper, etc) must be removed and disposed of by the contractor.
Material outside my barrel was not collected and I received a tag notice. What does this mean?
The tag should indicate the reason for non-collection and is typically because brush and yard waste are not cut to size or too large for manual collection or becuase the material outside the barrel is garbage and must be disposed of in your automated garbage can. To have your material collected, you can:
Cut and tie brush into manageable bundles
Place brush in 32 gallon (or smaller) cans that weigh less than 50 pounds
Can I get a temporary dumpster for excess garbage?
Yes! We have several sizes of dumpsters to suit your needs including 2, 4, or 6 yard front load dumpsters and 10, 20, and 30 yard roll-off dumpsters. A hold harmless agreement must be completed for a roll-off dumpster. Visit our temporary dumpster page for more information.