My cart is dirty and smells. Can I get a replacement?
Keeping the cart clean is the responsibility of the homeowner. If you bag and seal all your trash, maintenance is minor. An occasional washing with water and a little ammonia or disinfectant cleaner will help keep your cart odor-free.
What is an Allocation, how is it determined, and why is it important?
The Allocation is the amount or volume of reclaimed water available to customers during the Dry Season (February thru June) to which the surcharge fee does not apply.
How is it determined?
The allocation is based on 0.8 inches of water per week (3.2 inches per month) multiplied by the amount of pervious acreage (total acreage minus the area of the house, patio, sidewalk, driveway, etc.) on a customer's property.
Why is it Important?
The allocation determines the overall size (number of customers) the Reclaimed Water System can sustain and provides for a base line of irrigation usage for each property. The allocation is important to the customer as it could affect the utility bill during the dry season if the allocation is exceeded. Customers who exceed their dry season allocation will incur an over use surcharge fee of $2.00 per thousand gallons of overuse.
Can Reclaimed Water be used to water my garden?
Reclaimed Water can be used for edible crops that will be peeled, skinned, cooked or thermally processed before consumption. Reclaimed Water must not come into direct contact with plants, vegetables or fruit that are eaten raw.
How should I cut my yard debris for no charge collection?
Prepare your brush and yard debris to these specifications to have your material collected at no charge:
Branches and twigs should be no greater than 4" in diameter
Trimmed to lengths of 48" or less
Tied in bundles that weigh less than 50 pounds
Placed in 32-gallon cans that weigh less than 50 pounds
Leaves and grass clippings should be placed in bags or cans that weigh less than 50 pounds
If you have large items such a logs and limbs or volumes greater than 2 cubic yards, a special pickup will be required which can be provided by the City Solid Waste Division or a private company.
Material outside my barrel was not collected and I received a tag notice. What does this mean?
The tag should indicate the reason for non-collection and is typically because brush and yard waste are not cut to size or too large for manual collection or becuase the material outside the barrel is garbage and must be disposed of in your automated garbage can. To have your material collected, you can:
Cut and tie brush into manageable bundles
Place brush in 32 gallon (or smaller) cans that weigh less than 50 pounds
Is it okay to pour any excess grease down my sink or flush it down my toilet?
No – these substances cause a wax-like build up which reduce the diameter of pipes, clog lift station pumps, and lead to sewer back ups and spills into the environment. These materials should be put in a container and and recycled or disposed of with your garbage. Find information about grease and cooking oil recycling.
My septic tank is failing – Can you tell me how to go about getting hooked up to City sewer, is sewer available to my property, and how much it would cost?
To first see if sewer is available to your property, please call the Wastewater Division at (727)298-3256. Connection fees, impact fees, permit fees and other charges for development and redevelopment can be obtained by contacting the Planning & Development Services Department at 298-3202 or 298-3203.
I need to replace my sanitary sewer line, can you tell me where my line is or where it ties into the City’s line?
Yes – The City maintains current utility atlases for all Dunedin public utilities. These atlases give the general location, size and type of each utility available to a property. In the case of sanitary sewers, we can identify the approximate location of your sewer lateral as measured from the nearest downstream manhole. To determine utility availability, contact the Wastewater Division at (727) 298-3256.
What are the different color paint markings on my front/rear yard, or in the street for?
Before digging or construction, it is necessary to mark underground utility lines using color codes. The City marks water and sewer service lines and mains for other construction companies. This helps prevent damage to our lines during construction. Other utilities may use a private company to mark their lines.
Blue = water, Green = sewer, Lavender = reclaimed water, Red = electric, Yellow = gas/oil, Orange = communication/telephone/cable TV, Pink = temporary survey markings, White = proposed excavation.
Can I get a temporary dumpster for excess garbage?
Yes! We have several sizes of dumpsters to suit your needs including 2, 4, or 6 yard front load dumpsters and 10, 20, and 30 yard roll-off dumpsters. A hold harmless agreement must be completed for a roll-off dumpster. Visit our temporary dumpster page for more information.
What are the Engineering Division office hours and location?
The Engineering Division office is open Monday through Friday, 8:00 a.m. to 4:30 p.m. We are located on the second floor at 737 Louden Avenue, Dunedin, Florida, 34698. Our mailing address is P.O. Box 1348, Dunedin, Florida, 34697-1348. Our telephone number is (727) 298-3178.
Are drinking water, reclaimed water, or sanitary sewer services available to my property? If so, where are they located?
The Engineering Section maintains current utility atlases for all Dunedin public utilities. These atlases give the general location, size and type of each utility available to a property. In the case of sanitary sewers, we can identify the approximate location of your sewer lateral as measured from the nearest downstream manhole. To determine utility availability, contact 298-3178 or visit our office.
Are there any easements on my property?
Easements provide a corridor across private property for ingress/egress, public or private utilities, stormwater conveyance, conservation or other public purposes as specified in the easement declaration. Easements are typically required at time of platting and/or site plan review. Easements are typically, but not always, along property lines. Due to their importance, property owners are restricted from using these easements for certain purposes. To find out whether or not an easement exists across your property, check your property survey, contact 298-3178 or stop by our office.
What can you tell me about the construction activity I see?
We apologize for any inconveniences that occur from construction activity necessitated by the repair, maintenance or expansion of public infrastructure in the City of Dunedin. However, not all construction activity in Dunedin is attributable to the actions of the City workforce. Some construction may be Federal, State or County projects. Other construction may be private sector activity. Whatever the case, we usually have design drawings and permit information on file for projects in our community. You are welcome to visit our office to review these documents and obtain answers to your questions. If we have no information on file, or cannot answer your questions directly, we will make every effort to ascertain the purpose and schedule for the work and provide you with a contact person from that agency for future reference. If we can help in that regard, contact 298-3178. For current project information, visit the Engineering page.