With the exception of limited re-openings of the Highlander Pool Fitness Center, the Library and Playgrounds, City buildings are closed to the public.  COVID-19 Updates .

Public Works & Utilities FAQ

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Expand/Contract Questions and Answers

  • My cart is dirty and smells. Can I get a replacement?

  • What is an Allocation, how is it determined, and why is it important?

  • Can Reclaimed Water be used to water my garden?

  • How should I cut my yard debris for no charge collection?

  • Material outside my barrel was not collected and I received a tag notice. What does this mean?

  • Is it okay to pour any excess grease down my sink or flush it down my toilet?

  • My septic tank is failing – Can you tell me how to go about getting hooked up to City sewer, is sewer available to my property, and how much it would cost?

  • I need to replace my sanitary sewer line, can you tell me where my line is or where it ties into the City’s line?

  • What are the different color paint markings on my front/rear yard, or in the street for?

  • Can I get a temporary dumpster for excess garbage?

  • What are the Engineering Division office hours and location?

  • Are drinking water, reclaimed water, or sanitary sewer services available to my property? If so, where are they located?

  • Are there any easements on my property?

  • What can you tell me about the construction activity I see?